PROPERTY MANAGEMENT SPECIALISTS

Rental Guide For Tenants.....

OFFICE HOURS                          


Property Management is open from 9am to 5pm Monday to Friday. Same for Sales.

In the event of an emergency outside these hours, please call our after hours number provided on your Tenancy Lease Agreement. Your call will be redirected to a staff member ‘on call’. 

Please leave a message if your call is not answered immediately. All attempts will be made to assist you.

LETTING PROCESS

SEARCH. Our rental properties can be searched at:

APPLY. Once you have found the right property, simply fill out an Application Form.

Note: Each applicant must complete a separate application form.


REVIEW. Once you completed an application, we will conduct a review of the information you have provided. This will include verifying your employment and current and past rental history. Typically this is completed within 48 business hours, however if the information is inaccurate or not completed properly on the application, it may take longer. We are not open on a weekend so no applications will be processed till the following business day. 

SUBMISSION: Your application will then be submitted to the landlord for a final decision.

APPROVAL: On approval, all applicants will be required to pay the first two weeks rent (via postal money order or bank cheque or through our trust account). Also available for move in within 7 Days after approved.Should you have any questions, one of our experienced team will be on hand to explain all the tenancy details to you.

APPLYING WITH A PET?

There is a space provided in the application form above for providing details about your pets. But when you’re asking to move your pet into someone’s house it pays to go the extra yard.

To give your pet the best chance, download and complete this special Pet Application and Agreement. Landlords respond well to this form because they appreciate the up-front communication, and making the extra effort tells them a lot about your approach to tenancy.


APPLICATION TIPS                  


Below are some helpful tips to assist you with your application:

  • You will need to provide copies of identification . For example, drivers licence, 18+ Card, passport, ATM card, credit card and utility bills addressed to you at your current address (check the application form for full details of information required).

 

You will also need to provide:

  • Current and previous addresses
  • Current and previous rental history
  • Current employment history/payslips/ centrelink income statement
  • References and next of kin details

At Caboolture Property Management and Sales we look for people that will care for the property as if it is their own.  We seek tenants with financial stability, demonstrated ability to pay rent and a good rental history.

PICKING UP YOUR KEYS              

At the commencement of the lease you will be given the keys to your new home.

Caboolture Property Management and Sales retains a duplicate set of keys to all properties for emergency access and periodic inspections.

Locks cannot be changed without written consent from your property manager.  If approved, we will arrange for the work. 


RENT PAYMENTS

Rent must be paid in advance at all times as set out in your Residential Tenancies Agreement.

You will be advised of all payment options before and upon signing of your lease agreement.


ENTRY CONDITION REPORT

This report is very important.  It outlines the condition of the property at the commencement of your tenancy.

When you move into the property, make sure you mark down anything not already outlined on the report.

When you vacate the property the condition at that time will be compared to the condition at the commencement of your tenancy.  Any variation (fair wear and tear excluded) will be your responsibility to reinstate.

You must return the Entry Condition Report to our office within three working days of moving into the property.  Keep the report in a safe place during your tenancy, as you will need to refer to the report when vacating the property.


PERIODIC INSPECTIONS          


Your property will be inspected periodically during your tenancy. The purpose of these inspections is to advise the owner of the condition of the property and how it is being maintained. You do not need to attend these we will have a set of keys.

You will be given a minimum of seven days notice prior to entry.  You can expect an initial inspection within the first three months, followed by further inspections quarterly.

These inspections also give you the opportunity to point out any repairs and maintenance required.

MAINTENANCE                               


Caboolture Property Management and Sales will attend to all repairs as promptly as possible. However, in many instances it will be necessary to obtain the landlord’s approval on quotes before any work can commence.

For emergency maintenance that is laid down by the legislation, please contact Caboolture Property Management and Sales immediately by the after hours contact on your Tenancy Agreement.  Leave a detailed message if there is no answer. If it is not on the Emergency list laid by the legislation please download and print a maintenance request form and submit the maintenance in writing.

TERMINATION OF THE TENANCY AGREEMENT


If you intend to vacate at the end of your tenancy agreement you are required to give 14 days clear written notice prior to the expiry of your agreement.

You cannot by law stop paying rent for the last month assuming any part of the bond as rent.  If during your tenancy for some unforeseen reason you have to vacate the property prior to the lease expiring, please contact your Property Manager immediately to discuss your options.

RETURNING YOUR KEYS


Your tenancy does not terminate until the keys (including any copies you made) are returned.

You will be responsible for paying rent until the keys are returned to our office.


FINAL INSPECTION -

EXIT CONDITION REPORT


Final inspections are conducted upon vacating. The final Exit Inspection Report is checked against the Entry Condition Report completed at the start of the tenancy.

This ensures we can identify any damage to the property, allowing for normal wear and tear.

Your bond will be refunded after vacating, less any deductions as agreed (if applicable) or as directed by QCAT.


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